Privacy Policy

Who we are

Our website address is: https://www.renekunertart.com.  I (referred to as "we") am a small home-based artist studio.  You can find out more in the "About" section of the site.

By using this site, you agree to our policy and terms.

What personal data we collect and why we collect it

When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, PayPal, or other details to help you with your experience.  We will also use the information to provide us with feedback on our products or services.

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We will never place advertising on our website.

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Your name, email address and IP address are collected and stored in our website database when you comment on and/or rate images on our website.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.  As of this moment, René Kunert is the sole operator of this shop.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.  If you need help removing the data, you can visit this site: https://www.howtogeek.com/203592/what-is-exif-data-and-how-to-remove-it/

Contact forms

When you use the contact form on our site, the data is collected solely for the use of sending the email.  Stored information in the email contains your email address, email content, and IP address.  The IP address is stored only for the purpose of blocking spam.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

However, it is very rare that we use outside content.  Those include, but are not limited to, YouTube and Facebook.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.  Facebook comments will also use your personal information.  This includes, but is not limited to, name, Facebook profile, and any public information you have available through Facebook.  We cannot control what they collect.  You will need to refer to their privacy policy for more information.

Contact information

We are in the process of a transfer, so this information will change very soon.  We will update the information when it changes.

René Kunert
Vene 23/25-17
Tallinn 10123
Estonia



Additional information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  We use regular Malware Scanning.

We use a Secure Sockets Layer to encrypt your data across platforms.  To ensure visitors their connection is secure, browsers provide visual cues, such as a lock icon or a green bar.

In case of a breach, we will notify you immediately via email, and in-site, so steps can be made to correct the issue.  Steps could include, but are not limited to, requiring a password change for all affected accounts or removal of said accounts.

You will be notified of any Privacy Policy changes here on our Privacy Policy page.  A blog post will also be made.  You can change any of your personal information by emailing us, calling us, or by logging in to your account.